“Say More About That” Show Notes: Episode #18 – What it's like to work for Better Help and TalkSpace

Jeff Guenther, MS, LPC on Jun 30, 2019 in Say More About That

Jeff and Alyssa breakdown the pros and cons of working for two of the most popular online therapy platforms, Better Help and TalkSpace. Alyssa works for both companies and she gives a candid review on how they operate. Alyssa talks about her set up process, how clients are selected for her, the support she receives, the client retention incentives, what the platforms are doing right and how they could do better. A must listen if you've ever thought about providing online counseling.

Jeff, a licensed therapist and the host of Say More About That, talks with Alyssa Moore about her time working for Better Help and TalkSpace.

This episode covers:

  • Why Alyssa chose to work for Better Help and TalkSpace
  • What the set up process is like working for Better Help and TalkSpace
  • How clients are matched up and given to her
  • How "retention incentives" are set up that encourage Alyssa to keep clients on her caseload
  • The pros and cons of working for Better Help and TalkSpace
  • How Alyssa thinks Better Help and TalkSpace could do better

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Jeff Guenther is a Licensed Professional Counselor in Portland, OR.

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